Privacy Policy
Our Privacy Policyexplains our practices relating to the collection, use and disclosure ofinformation, including personal information which we may collect from time totime. Fitcrony is committed to ensuring that your information is stored safelyand responsibly. We are committed to complying with privacy laws which apply tous.
Contacting us
You may contact us at any time for details regarding this policy. For any questions concerning your account or your personal information or cookies please contact info@fitcrony.com
Collection of Information
We collect personal information which you provide to us including your name, address, postal address, email address, details of the products you have purchased, any additional information you provide to use through use of our website, customer number and telephone number.This information is collected in a number of ways including through the account creation process, online forms, Order Placement, when you interact with our customer service or participate in marketing or surveys.We may also collect data from other sources which may not always be obvious such as through the use of “cookies”. We may also gather information from both online and offline data providers. This information could include internet browsing behaviour, demographic data or interest based data.Where you provide us information about a third party, you must have the consent of that third party before providing us with that information. By providing us with information regarding a third party you warrant that you have their permission to provide that information to us.We do not collect and we are not responsible for the collection or security of payment details.
Why do we collect this information?
The personal information you provide will be used to ensure Products are delivered to you and to provide offers, information and our Products to you. We also use this information to improve and enhance our services and marketing efforts.We may use your information to assist in responding to complaints and enquiries. We may also investigate any possible breach of our Conditions including fraud or illegal activities, with the use of your personal information. Email marketing with your permission, we may send you emails about our store, new products and other updates. If we ask for your personal information for a secondary purpose such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@fitcrony.com
Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.
Disclosure
We may collect, hold, use and disclose your information for purposes which are within reasonable expectations or where permitted by law, enforce applicable terms of use or protect against infringements to the rights, property of Fitcrony, our other Customers and the public.We may share your information with companies and employees within the Fitcrony including for customer support, service improvement, development, processing, storage or providing access to our Products.We use other companies, contractors or agents to provide services to you including delivery, marketing, communications, legal services, debt collection, administration services, customer services, information technology providers, credit card or other Payment Methods to conduct transactions. The third parties to whom we disclose personal information may be located within or outside Australia.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.We will use our best endeavours to ensure the safety of your personal information. However, we cannot guarantee that our systems will not be compromised or interfered with by any third party. You acknowledge that by providing us with your personal information, you do so at your own risk.To opt-out of cookies, you can alter the settings on your internet browser to accept or reject a website from using cookies. This may effect functionality of the website. Some third parties may use cookies and other technologies. We recommend that you read their privacy policies or policies relating to the use of cookies and technology.
Changes To This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.If you would like to: access, correct, amend or delete any personal information we have about you, or simply want more information contact our Privacy Compliance Officer at info@fitcrony.com